FAQ

1. What is the last date to register voucher code?
Please register your voucher code before 17/11/2024 on www.morewithimagine.com 

2. How can I participate in the campaign?
Step 1: Enter voucher code printed on the voucher, name, mobile number, email ID, enter date of purchase, city of purchase, store name, invoice number, upload your bill of purchase and click submit to receive OTP. 
Step 2: Enter OTP, received on registered mobile number and submit.
Step 3: Post successful bill verification, you will receive a SMS/email on your registered mobile number/email ID with the reward code and the weblink in 24-48 business hours.

3. I have uploaded my bill. When my bill will be approved?
Post submitting the bill/invoice copy. Your bill will be verified within 24-48 business hours.  

4. Will I get any SMS/Email if my bill is approved?
If your bill is approved, you will receive a reward code and weblink on your registered mobile number and email ID within 24 – 48 business hours.

5. Will I get any SMS/Email if my bill is rejected? 
If your bill is rejected, you will receive a confirmation on registered mobile number and email ID.

6. I have received SMS/Email with code and weblink. How will it help me redeem the voucher?
You will have to click on the link received with the SMS/email, once you land on the website, please enter the code mentioned in SMS/Email along with other requested details to claim your reward. 

7. Where can I raise a query?
In case of any query please send us your query at feedback@bigcity.in
 

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